CTFD Group Pty Ltd ATF CTF Property Unit Trust & CTFD Group Property
Effective Date: 15.04.2026
This Privacy Policy is prepared in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
It outlines how CTFD Group Pty Ltd ATF CTF Property Unit Trust ABN:83009810793 ACN:107718794 & CTFD Group Property Pty Ltd ABN:27 495 843 380 (we, us, our) collects, holds, uses, and discloses personal information when you interact with us across New South Wales, Queensland, and Australia.
CTFD Group Pty Ltd ATF CTF Property Unit Trust & CTFD Group Property operates as part of a broader corporate structure and is a joint entity associated with:
- CTFD Group Pty Ltd [ACN 107 718 794], [ABN 83 009 810 793]
- Acting as trustee for the CTF Property Unit Trust
- CTFD Group Property [ABN: 27 495 843 380]
References in this Privacy Policy to “we”, “us” or “our” may include these related entities where relevant to the provision of services.
Your Interaction With Us
Your interactions with us may include:
- Visiting our website
- Attending property inspections or investment briefings
- Enquiring about or engaging our services
- Buying, selling, leasing, or investing in property
If you do not agree with this Privacy Policy, please do not provide personal information to us, as we may be unable to provide our services.
What is Personal Information?
Personal information means information or an opinion about an identified individual or an individual who is reasonably identifiable.
We may collect:
- Contact details (name, phone, address, email)
- Identification details (DOB, occupation, signature)
- Financial information (credit details, bank details where required)
- Sensitive information (only with consent or where permitted by law)
- Employment information (for recruitment purposes)
- Website usage data (IP address, device/browser data)
- Images, recordings, or video (e.g. inspections, events)
- Any other information required to provide our services
How We Collect Your Information
We collect personal information:
- Directly from you (phone, email, meetings, inspections)
- Via our website and digital platforms
- Through authorised third parties (brokers, solicitors, agents)
- From publicly available sources
Purpose of Collection
We collect, hold, and use your information to:
- Provide property sales, leasing, and advisory services
- Facilitate property transactions and investments
- Verify identity and comply with legal obligations
- Communicate and respond to enquiries
- Provide market updates, insights, and opportunities
- Improve services and client experience
- Assess employment applications
- Comply with applicable laws in NSW, QLD, and Australia
Disclosure of Personal Information
We may disclose personal information to:
- Related entities within the CTFD Group structure
- Service providers (IT systems, storage, marketing platforms)
- Professional advisors (lawyers, accountants, valuers)
- Financial institutions and credit agencies
- Other parties involved in property transactions
- Government or regulatory authorities where required
We may also disclose de-identified data for research and business improvement.
Storage and Security
We take reasonable steps to protect your personal information, including:
- Secure digital systems and databases
- Password protection and access controls
- Multi-factor authentication where appropriate
- Physical office security
When information is no longer required, it is securely destroyed or de-identified.
Overseas Disclosure
Some service providers may be located overseas. By providing your personal information, you consent to disclosure outside Australia and acknowledge that we may not be responsible for breaches by those recipients.
Direct Marketing
We may send:
- Property opportunities
- Market reports and updates
- Event invitations
You may opt out at any time via unsubscribe or by contacting us.
Access to Personal Information
You may request access to your personal information.
We may:
- Require identity verification
- Charge a reasonable administrative fee
- Refuse access where permitted by law
Correction of Information
You may request corrections if your information is inaccurate, incomplete, or outdated. We will respond within a reasonable timeframe.
Anonymity
Where practicable, you may interact anonymously or via a pseudonym, however this may limit our ability to provide services.
Complaints
If you have a complaint, please contact us directly.
If unresolved, you may escalate to the Office of the Australian Information Commissioner (OAIC).
Contact Details
CTFD Group PTY LTD ATF CTF Property Unit Trust [ACN: 107718794] & CTFD Group Property [ABN: 27 495 843 380].
Email: info@ctfd.com.au
Address: PO Box 4040 Warrimoo NSW
Phone: +61 2 47542666
Regulatory Compliance
We comply with applicable real estate legislation, including:
- Property and Stock Agents Act 2002 (NSW)
- Property Occupations Act 2014 (QLD)